Welcome to Picanon.shop

Shipping Policy

At Picanon, we prioritize providing a seamless and efficient shipping experience for all our valued customers, ensuring that your Mouse Keyboard Pads reach you promptly and in pristine condition. Here's an overview of our Shipping Policy tailored to meet your needs:

Order Processing Time:

We aim to process and dispatch your orders swiftly, typically within 1-2 business days (excluding weekends and holidays) from the moment of purchase. Our dedicated fulfillment team meticulously handles each pad to ensure it's packaged securely and prepared for shipment.

Shipping Options:

  • Standard Shipping: Our standard shipping service delivers orders within 4-6 business days. This reliable option is provided at no extra cost to our customers, ensuring affordability without compromising on quality.
  • Expedited Shipping: For those seeking expedited delivery, we offer expedited shipping options with delivery times ranging from 2-4 business days. This service is available for a fee of $9.99 USD, providing a convenient solution for urgent orders.

Order Tracking:

Upon processing and shipping your order, you'll receive a confirmation email containing comprehensive tracking information. This empowers you to monitor the progress of your shipment in real-time, enabling you to anticipate its arrival accurately.

Peak Season Considerations:

During peak seasons or periods of heightened demand, such as holidays and promotional events, minor delays in shipping times may occur. We appreciate your patience and understanding during these busy times, and we're dedicated to minimizing any disruptions to your shopping experience.

Shipping Restrictions:

While we strive to accommodate all customers, please note that we are unable to deliver to certain locations, including US military bases. Additionally, shipping to multiple addresses within a single order is currently not supported.

Tax Policy:

At Picanon, we believe in transparency and integrity. Therefore, we do not impose any additional taxes or hidden fees on our customers. The price displayed at checkout is the final price you'll pay, ensuring a straightforward and hassle-free shopping experience.

Customer Support:

Your satisfaction is our utmost priority. If you encounter any issues or delays with your shipment, our responsive and knowledgeable customer support team is readily available to assist you. Simply reach out to us, and we'll promptly address any concerns or inquiries you may have, ensuring a seamless resolution.

Thank you for choosing Picanon for your Mouse Keyboard Pad needs. We're dedicated to delivering premium-quality products and exceptional service at every stage of your shopping journey, reaffirming our commitment to your satisfaction and confidence in our brand.

Get In Touch

Email: [email protected]

Address: 1508 Carlisle Ave, Modesto, CA 95356, United States.

Customer Service Hours: Monday to Saturday: 9:00 am – 5:00 pm (Eastern Time)

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